Returns & Exchanges
At KERRANG, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe update is effortless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.